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Overview of Client Support & Professional Services

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Challenges
 

Basics of Assessments PwrPnt

 

Developing stronger relationships for greater productivity

Profiles WorkPlace Engagement

A powerful tool which measures critical workplace compatibility information between a Manager (executive, director, supervisor, team leader) and their employees. Having a greater understanding of the dynamics of the relationship helps the Manager and Direct Report appreciate where their perspectives are similar and where they differ, resulting in a more productive and positive working relationship!

1. Specifications

2. Supervisor's Report

3. Employee's Report

4. User's Guide

5. Profiles Assessment Center - WorkPlace Engagement Survey

Profile XT - Job Fit - the most valid and reliable employee assessment available today.  Reduce turnover, increase productivity and succession planning.

The Profile XT™ through its innovative JobFit™ technology, measures essential data an employer needs to make better hiring, training, managing, and promoting decisions. The Profile XT™ employs advanced online technology that predicts job suitability and accurately matches people with the work they do.
 

Profiles Web Site                              19. PXT Technical Manual 2008

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Total Leadership Development System

Signs to look for when leadership skills development needed

CheckPoint 360 

Leadership / Management Measurement A powerful professional development tool that positively impacts an individual’s growth and career, and an organization’s success.

Demo CheckPoint Web Site

 

CheckPoint Web Site 

Leaderhip Competency System PwrPnt

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Leadership/Management Development Consists of 18 self-paced, self-improvement courses designed to help managers improve overall performance.
 

 

Profiles Performance Indicator -  Employee assessment - Human Resources Consultants - Organizational Performance
                                                            - Corporate Downsizing  - Union Avoidance  - Professional Selling - Customer Service Skills  - Productivity

Measures five key personality factors and their impact on seven critically important aspects of success in business.
 
It's like an instruction manual for each employee - what makes them tick, how they like to be managed - with management tips.
 

                          
                                                                        

Profiles Team Analysis™ -  Employee assessment - Human Resources Consultants - Organizational Performance
                                                            - Corporate Downsizing  - Union Avoidance  - Professional Selling - Customer Service Skills  - Productivity

Makes team building both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is far more than putting a group of people together and hoping for the best.

Team Analysis Technical Manual

Profiles Performance Indicator™ - Employee assessment - Human Resources Consultants - Organizational
                                                            Performance - Corporate Downsizing  - Union Avoidance  - Professional Selling - Customer Service Skills  - Productivity  

New CSPII
A tool for making sure everyone in your company is on the customer service team.
 
Results:  Top Quality Customer Service.  Customers return as repeat buyers and new customers are attracted.

Customer Service Profile Technical Manual - Industry Specific

Profiles Sales Indicator™ -  Employee assessment - Human Resources Consultants - Organizational
                                                            Performance - Corporate Downsizing  - Union Avoidance  - Professional Selling - Customer Service Skills  - Productivity

A tool for selecting, managing, and training salespeople. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviors.

StepOne Survey II Technical Manual

   

SHRM Offer - Study

Four Essential Tactics - April 2009

Basic Guidelines for Employee Selection System

Profiles All Products Brochure

All Products User Guide

Profiles On The Web (POTW) Reference Guide

Turnover Cost Calculator

The Global War for Talent

Hiring and Retaining Top Performers 10/28/2008

Profiles Implementation Process

www.AmericasMostProductive.com - link to America's Most Productive Companies 2009

Five Critical Management Derailers

Upgrading Talent - Superstars - 5 Lessons

Customer Loyalty

Six Crucial Behaviors for Customer-Facing Employees

Strategic Workforce Planning

Why Smart Employees Underperform

Signs to look for when leadership skills training needed

Guide to Assessments

Introduction to Profiles International

Managing Workplace Stress

Bersin & Associates - Research Bulletin - January 2010

American Executive - January 22, 2010

Six Keys to Unlocking the Potential of Frontline Managers

Fraud, Theft and Workplace Violence

Profiles Skills Tests Catalog & Frequently Asked Questions

Profiles Skills Tests - Check for Specific Skill Knowledge

Skills Tests Catalog

Coaching to Develop Employee Improvement

 

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Sample Professional Advantage

What Sets Profiles Apart

A Trusted Advisor

History and Mission

Products and Services

Chief Executive Officer

President

Profiles International, Inc.
Employee Information Services
Helping Employers Make Better Hiring, Training and Promotion Decisions
Bill Foster, SPHR, CEBS
Certified Six Sigma Black Belt
5205 Lake Shore Drive, Waco TX  76710
254-399-5571 or 254-717-7901 cell phone
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